You have asked Joan if she has really been ill, Joan says:

“Now hold on a minute, I know the policy. It says that either your own illness, or that of someone in your immediate family, is allowable as sick leaave, and it’s been one of the two, I can assure you”

What would your general approach be to Joan now?

Which of the steps listed below would you take? 

Open each one in turn and decide which to take in response to the problem above. Use the link in your chosen response to see the consequence of your action.

Explain to Joan that you can require proof of illness before sick leave is allowed – that you are in charge and you would like her to respect this fact.

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Tell her that her personal problems are her own, but that efficiency is your business. Tell her that she must improve, or consider leaving.

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Say…“I didn’t mean it that way Joan, and I’m sorry that you are having so much trouble. But I’m concerned about how your absences have been affecting your work.”

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Tell Joan that she is dismissed.

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Transfer Joan at the next opportunity.

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