Business Critical Learning.

Our online courses in the“Leaders Who Listen” series are designed using three important concepts that closely reflect how leaders need to be able to build a ‘better normal’ workspace for future sustainability.


"Leaders Who Listen"

The Adaptive Leader helps teams adapt, survive, and thrive in challenging environments; whilst the Servant Leader supports and enriches the working lives of those in their remote and virtual teams. Then there’s the Intergenerational Leader who knows how to have meaningful engagement with their team, especially those across different generations – recognising the need for intergenerational diversity,  partnership opportunities, and collaboration.

Our three different “Leaders Who Listen” courses are a blend of all three concepts. They cover important learning for those who want to improve workforce engagement whilst recovering, resetting and rebuilding business performance.  Each course addresses the challenges of leading a team, but not in the same way as before. There’s been a huge leap in the digital transformation space, the WFH space and the wellbeing space. Let’s NOT go back to normal, and instead create and build a ‘better normal’ workspace for future sustainability.

Demonstrating empathy is vital in the ‘better normal’ workspace. Many will have been touched by the pandemic, leading to struggles that can affect their work. Excellent team leaders are emotionally intelligent; they listen and are able to lead their teams with understanding, whether co-located in one space or, virtual across time zones.

An excellent leader confidently takes charge of their own learning and personal effectiveness.  Self-assured, they not only demonstrate a positive attitude to others, but also recognise that with the demands of the ‘better normal’ workspace, comes the awareness that to effectively lead others, they first need to start with themselves.

Lack of focus on what your work colleagues need is one of the reasons why business teams fail to achieve their objectives and key results (OKR’s). Excellent leaders improve things through clear analysis, prioritisation, and aiming for consistently high standards. They recognise that to be successful in the ‘better normal’  they need to change things ~ fast!