Business Critical Learning.

Our series of online courses is called “Leaders Who Listen” which has been designed using three important concepts that closely reflect what we want our leaders to be like in the ‘new normal’ workspace we’re in right now.


"Leaders Who Listen"

The Adaptive Leader helps teams adapt, survive, and thrive in challenging environments; whilst the Servant Leader supports and enriches the working lives of those in their remote and virtual teams. Then there’s the Intergenerational Leader who knows how to have meaningful engagement with their team, especially those across different generations – recognising the need for intergenerational diversity,  partnership opportunities, and collaboration.

Our three different “Leaders Who Listen” courses are a blend of all three concepts. They cover important learning for those who want to improve workforce engagement whilst recovering, resetting and rebuilding business performance.  Each course will help you address the challenges of leading a team in what is being described as the ‘new normal’, cope with the digital transformation agenda and embrace the ‘Empathy Economy’.

Demonstrating empathy is important in the workplace. Everyone goes through professional and personal struggles that can affect their work. The best team leaders are emotionally intelligent; they listen and have the ability to lead their teams with understanding, whether collocated, virtual across time zones or multi-generational.

An effective leader confidently takes charge of their own learning and personal effectiveness.  Self-assured, they not only demonstrate a positive attitude themselves, but also recognise that with the demands of a rapidly changing workplace, comes the awareness that to effectively lead others, they first need to start with themselves.

Lack of focus is one of the main reasons why many business teams fail to achieve their objectives and key results (OKR’s) or make improvements. The best leaders solve problems through clear analysis, prioritisation, and maintenance of consistent high standards. They identify the areas that will have the most impact and focus attention on those areas.