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You have decided to contact Occupational Health & Wellbeing department to get some help with this problem.
Upon contacting Occupational Health & Wellbeing, all that they can confirm is that Joan had already been in touch with them, but they’re not permitted to discuss the nature of her personal issues with you.
What would you do now?
Which of the steps listed below would you take?
Open each one in turn and decide which to take in response to the problem above. Use the link in your chosen response to see the consequence of your action.
Go back to Joan and impress upon her the seriousness of this situation and its’ impact on the business and the department. Warn her that she must improve or there will be consequences.
Go back to Joan and suggest that she take her problems to her family doctor or a Church minister.
Tell her that her personal problems are her own, but that efficiency is your business. Tell her that she must improve or consider leaving.