You decide to ask others in the team if they know what Joan’s problem might be. You wonder if she has a drinking problem, a family problem, a mental health problem or a real illness.

You talk to three of the team who are chatting at lunchtime. They seem hesitant to talk, but one finally admits that she had see Joan speeding in a car early that morning, saying that it looked like they were heading towards Cardiff. 

“I don’t know about her mental health, she could have just been drunk – anyway, she looked like it”

Which of the steps listed below would you take? 

Open each one in turn and decide which to take in response to the problem above. Use the link in your chosen response to see the consequence of your action.

Call Joan aside on her return and have a quick talk with her.

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Ask the team leader in the department where she previously worked about what her attendance record was like there.

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Discuss the matter with your immediate line manager.

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Transfer Joan at the next opportunity.

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