After Joan was in work each Friday for the remainder of the month, you have decided to tell her that you’ve notice that she’s making a real effort and to keep it up from now on.

Joan replies: 

“I’m certainly trying”.

Joan is keeping up her good attendance at work for the next three weeks. At the end of this time, what would you do?

Which of the steps listed below would you take? 

Open each one in turn and decide which to take in response to the problem above. Use the link in your chosen response to see the consequence of your action.

You would do nothing more after this point.

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Tell Joan that you are removing the letter from her HR file and hope that she is able to keep up the good record of change that she has started.

Click to choose this response