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You have told Joan that you didn’t want to intrude but expressed your concerns over how her absences are affecting her work and the team. Joan says:
“I know that you are concerned, and I am too. I’m sorry but I cannot help it. I’ve told my husband that I might lose my job if it keeps up.”
What would you do now?
Which of the steps listed below would you take?
Open each one in turn and decide which to take in response to the problem above. Use the link in your chosen response to see the consequence of your action.
Tell her that you are pleased that she realises the seriousness of this situation and hope that she can make her husband understand this too. However, you really need her to do better.
Ask her if she has discussed this situation with her husband?
Say nothing and continue to listen.
Impress upon Joan the seriousness of this situation and its’ impact on the business and the department. Warn her that she must improve or there will be consequences.