Our conversation menu is as follows:
Now that you know some of Joan’s difficulties, is it easier or harder to handle the situation, and why?
Do you feel the company should have a wellbeing policy in place to provide support for those in the workforce who either have their own challenging issues, or are affected by those who are close to them in their personal lives?
What have you learned about your management style during this scenario, and do you like what you’ve discovered about yourself?
If this was a real situation, do you know where to go in your own company for help and support, and if not, why not?
How much easier or harder would this have been to resolve if your workforce was working remotely post-COVID?
What role does empathy play in this scenario and what is the difference between this and sympathy?