You have asked Joan what difficulty she’s having, and she replies:
“Well, it’s rather personal and I would prefer not to talk about it if you don’t mind”
What would you do now?
Which of the steps listed below would you take?
Open each one in turn and decide which to take in response to the problem above. Use the link in your chosen response to see the consequence of your action.
Ask Joan if she really has been sick for the last three Fridays out of four.
Tell her that her personal problems are her own, but that efficiency is your business. Tell her that she must improve or consider leaving.
Be friendly but tell her that you are going to place a warning letter in her HR file that states that she must improve the following month.