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You decide to keep ‘phoning Joan’s home at regular intervals during the day. Late that afternoon, the phone is answered. The same man, still sounding peculiar says that Joan is not there. When you ask where she is, he becomes evasive. After a few minutes of this Joan comes on the phone and asks who it is. When you tell her, she says:
“I cannot talk to you right now”
And hangs up the phone. Monday morning when Joan comes back to work, what would your approach be to her?
Which of the steps listed below would you take?
Open each one in turn and decide which to take in response to the problem above. Use the link in your chosen response to see the consequence of your action.
Explain to her the importance of good attendance to the efficiency of the department. Point out to her what would happen if everyone were absent on Fridays. Urge her to try to do better.
Tell her that her personal problems are her own, but that efficiency is your business. Tell her that she must improve or consider leaving.
Wait until Joan brings the matter of her absences up with you so as not to embarrass her.
Ask her what difficulty she is having.
Be friendly, but tell her that you are going to place a warning letter in her HR file that states that she must improve the following month.
Tell her that she is dismissed.