Most leaders are told to speak up, stand out, and take charge.
This programme asks something different. Before you lead others, learn to listen. To your team. To yourself. To the data.
Leaders Who Listen™ is three courses built around one simple idea: the best leaders listen before they act.
Each course stands alone. Together they earn you a Professional Development Certificate and 18 CPD-accredited hours.
These courses are being refreshed for 2026. Get in touch at shop@jfistore.com to register your interest.
Leaders Who Listen™ is currently being rebuilt from the ground up – not updated, rebuilt – because in the age of AI, leaders need to embrace a completely different approach.
The new version is being designed for a business world that doesn’t exist yet. Story-led. Future-ready. Grounded in real cross-cultural practice across five continents and 24 years. It asks harder questions than most courses are willing to ask. A cohesive blend of adaptive, servant, intergenerational and situational approaches creates a different kind of stewardship fit for an AI future.
If you want to be the first to know when it launches, or if you’d like to discuss in-house delivery in the meantime, get in touch at shop@jfistore.com
This course carries CPD accreditation and earns 18 CPD points on completion from the Professional Development Consortium a trusted source of CPD-Accredited learning activities approved by the CPD Standards Office.
This serves as the “Trustmark” for training and the Leaders Who Listen™ programme has received this official global accreditation. This action is a process that officially recognises it as having a professionally competitive designated status in the Management, Leadership, Human Resources, Training and Learning market.
Józefa Fawcett ~ Course Lead