MANAGING IMPROVEMENT.

“Lack of focus is one of the main reasons why many business teams fail to achieve their targets or make improvements. The best managers solve problems through ruthless prioritisation and maintaining consistent standards. They identify areas that will have the most impact and focus attention on those areas.”

6 different micro-learning sessions, each designed to develop knowledge and skills to continuously improve performance.

Overview of session

Why only look forward at what might be possible at work, when looking backwards can tell you so much more? Learn how to do strategic scenario planning by thinking back to front and exposing insightful revelations in a fun and informative facilitated brainstorming session.

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Overview of session

Start to understand how design thinking can be used to help you lead, manage, create and innovate in the workplace; and adopt a design mindset which is not problem-focused, but solution focused and action oriented towards creating a preferred outcome, delivered in a traditional class-based session.

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Overview of session

The EFQM Excellence Model provides an holistic view of the organisation and it can be used to determine how these different methods fit together and complement each other.  The Model can therefore be used in conjunction with any number of these tools, based on the needs and function of the organisation, as an overarching framework for developing sustainable excellence. Delivered in a traditional class-based session.

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Overview of session

Become aware of how to enable effective change and explore why it doesn’t always achieve what you want it to, which is often to sustain improvement in customer and stakeholder satisfaction. Delivered in a traditional class-based session.

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Overview of session

A practical skills development session looking at the management of change, process management and continuous improvement and how to lead teams through large-scale change. Delivered in a traditional class-based session.

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Overview of session

When is good not good enough? When it can be excellent.  Using a fictitious case study in a facilitated session ‘The Company’ participants get an opportunity to work through some major issues associated with taking the people working in an organisation through large-scale change using material and information from a uniquely designed cartoon series.

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